Travel plans can change suddenly due to emergencies or unforeseen events. Keeping this in mind, the European airline launched its Lufthansa Cancellation Policy that you can use to cancel or change your reservations whenever the need arises.
If passengers ever need to cancel Lufthansa flights, they need not worry, as the airline provides rebooking facilities for almost all types of reservations worldwide. However, nonrefundable tickets buyer may have limited options.
Hence, read below and learn how you can take advantage of this program from Lufthansa.
The Lufthansa 24-Hour Cancellation Policy follows the US Department of Transportation guidelines. Accordingly, airlines have to refund the whole amount of reservations in cash against all those flight tickets that depart/ arrive from the USA.
Hence, the 24-hour Lufthansa cancellation policy has these two conditions:
If you are being charged a cancellation fee from Lufthansa, contact live travel executives immediately to rectify the situation.
Lufthansa Covid Policy for canceling flights has some guidelines to help flyers/reservation companions COVID positive before their journey with Lufthansa. Follow these guidelines to change flight or seek a refund for your booking:
However, note that the Lufthansa Cancellation Policy compensation may change anytime as COVID is an uncontrollable natural factor. Keep visiting the website regularly for more details.
Lufthansa allows flyers to change their booking to another date if one member from the reservation falls ill. However, it doesn’t clearly state a full refund when somebody on the reservation dies.
Here is what you can do when seeking a refund for bereavement.
Flyers can change Lufthansa flight or cancel it using the airline’s official website or the customer assistance phone number for reservation cancellation.
Otherwise, you can also cancel Lufthansa flight booking using live chat, visit the office physically, or choose to take advice from expert travel agents.
You will find similar methods to cancel flights on the Lufthansa mobile app. After receiving the request for cancelation, they will analyze the eligibility and process your refund within 7-20 business days.
Executives will forward your request and provide you with a reference ID you must save for future reference. You will receive a confirmation message and a refund within a few days.
Flyers can avoid the Lufthansa airlines cancellation fee by using the 24-hour risk-free full refund Lufthansa policy to cancel their bookings with the airline.
However, after 24 hours have passed to booking, you are under an obligation to pay the charges as mentioned in the Lufthansa Cancellation Policy. Your refund will be calculated on fare class, destination, time of cancellation, and other factors.
Refer to this table to know the Lufthansa Cancellation Fee applicable in your case:
|Lufthansa Cancelled Flight’s Type||Penalty Charge|
|Secure your fare booking (When not taking any action within 48 hours)||$39|
|Lufthansa fare conditions – Refundable||$0|
|24 hour canceled tickets||$0|
As per the Lufthansa Fare Conditions rules, any government taxes applied to your ticket will be completely refunded. The cancellation fee for partially used tickets will apply upon discontinuing the rest of the flight’s leg.
When Lufthansa cancels, delays, downgrades, or overbooks your flight, you will surely receive compensation under passenger’s rights. If Lufthansa canceled your ticket, you would receive the following compensation:
However, you may not receive compensation when the flight is delayed/ canceled due to natural calamities and uncontrollable factors.
Lufthansa’s change in flight policy suggests that passengers can rebook Lufthansa short/ medium/ long-haul flights for free. Hence, there are no rebooking charges per Lufthansa’s change and cancellation policy.
Passengers can get a refund from Lufthansa within seven business days for credit card payments and up to 20 days for cash or cheque payments.
However, the ticket refund on a Lufthansa flight is available only under certain conditions. For example, non-refundable tickets get only the tax amount spent on their tickets as a refund per the Lufthansa Cancellation Policy.
Once the cancellation procedure on Lufthansa starts, flyers who bought a ticket from the Lufthansa website or office need not perform further actions to receive a refund. If Lufthansa tickets are bought via a travel agent, seek assistance from them.
If you don’t receive a refund from Lufthansa Airlines within 7-20 business days, use these methods to get a refund:
How do I contact Lufthansa for refund? Dial 1 (800) 645-3880 to know if your Lufthansa flight ticket is refundable and track the status of your request.
Passengers can receive a full refund only when they follow these guidelines of the Lufthansa Cancellation Policy:
In case of medical or travel restrictions or voluntary cancellations, your refund may have some special conditions.
Does Lufthansa have a cancellation fee?
You have to pay between $100 to $500 as the Lufthansa cancellations fee if you revoke your booking after the 24 hours risk-free period. Also, when there are 24 hours left for the flight to depart, you will be charged the highest fees.
Does Lufthansa have a 24 hour cancellation policy?
Yes, indeed. All flight ticket purchases made through the website directly can cancel within 24 hours of purchase, provided the departure date is away by 7 days or more. After that, they must pay a cancellation fee to get the rest of the ticket amount.
How do I know if my Lufthansa ticket is refundable?
Know your refund eligibility by opening your reservation confirmation email and pressing the Fare conditions button. Flyers can cancel their bookings up to 1 day before the flight’s departure and seek a refund against it.
Do I get my money back when I cancel a Lufthansa flight?
Lufthansa refund policy allows money back against refundable tickets. Or, when canceled within the 24 hours policy, you will get your money back. In other cases, when Lufthansa cancels or delays your flight, you can ask for the return of your money.
How long before the flight can you cancel Lufthansa?
The Lufthansa 24-hour cancellation is ideal for all types of tickets if you wish to receive a full refund against discontinuing your journey. After that, you can cancel your booking upto 24 hours before the departure to receive a refund as per ticket fare conditions.