Iberia Cancellation Policy

Iberia Cancellation Policy

Travel plans can change abruptly, and Iberia Airlines understands your situation well. There are times when you can not travel due to some urgent circumstance. And in those situations, the only resort is canceling the flights. Though it is the only solution, people still hesitate to cancel their flights. However, when you fly with Iberia airlines, you can feel somewhat at ease. If a passenger is totally familiar with the Iberia cancellation policy, he can manage to get a travel credit or make a new flight schedule when comfortable. 

Moreover, emergencies never come announced. And that’s why Iberia Airlines has managed to carry out a clear set of rules that allows passengers to cancel their flights hassle-free. If you also wish to cancel your Iberia Booking, you may continue with us until the end of the page and find out the right way to cancel. 

What are the Iberia Cancellation Rules for Getting a Refund?

According to the Iberia airlines cancellation policy, passengers can cancel their flight for a full or partial refund under some conditions. These conditions are specified by the experienced professionals of the airline’s management, and everyone needs to comply with the stated rules.

Below are the conditions under which a passenger can cancel their flight and get refunds.

  • You canceled your Iberia flight booking to or from the USA between the 24 hours of the initial purchase of your ticket (also known as a 24-hour cancellation policy of Iberia Airlines).
  • Your Iberia flight has been canceled, and you have decided not to take an alternative flight.
  • Your flight with Iberia Airlines has been delayed by five hours or more.
  • The conditions of your ticket allow you to choose a refund.
  • If any of your close relatives die, you receive a refund on the cancellation of the flight. Close relatives can be spouses, parents, children, or in-laws.
  • You cannot travel due to COVID-19 (As described in Iberia Airlines flight rebooking and ticket refund options during COVID).

Although, you are entitled to a refund. The Iberia refund policy still stands. Therefore, whether you will get a refund for your flight or not will depend on the tariff chosen. Moreover, most flight fares for which the restrictions apply do not allow returns refunds,, or changes, and in some cases, they are permitted with associated fines.

If you purchased a ticket online, please check the refund conditions in Manage your booking or call the Iberia Booking office. However, if you bought your ticket through an agent, please contact them directly. However, the booking cost other than the flight fare charges will be non-refundable.

Iberia 24 hours Flight Cancellation Policy

Iberia pays close attention to the needs and situation of passengers and has introduced a 24-hour cancellation policy.

  • Its offers passengers more flexibility and benefits while managing reservations.
  • According to Iberia’s 24-hour cancellation policy, passengers can cancel flights booked in Iberia within 24 hours of purchase.
  • If you book one week or more before the departure date of your Iberia flight, Iberia will refund your ticket in full.
  • Iberia reserves the right to change and cancel at any time.
  • Moreover, Iberia cancel flight within 24 hours, rules are the best when you have uncertain plans and you often book flights on a whim.
  • This policy gives you a chance to regret it within 24 hours of the initial purchase.
  • This means you can cancel your flight for free if you make it cancel within the first 24 hours of the ticket purchase.

How to Cancel a Flight with Iberia?

Once you know the rules to cancel your flights, the next step is to know how to cancel a flight with Iberia and request refunds. The most preferred way in canceling a flight booked directly is doing it online through their official website, online mobile app, or reservation center. But, you must always comply with the Iberia air cancellation policy and its rules.

Steps To Cancel An Iberia Flight Online:

  • Go to the official Iberia Booking website and then click on their “Booking Management” tab(It appears below the booking box).
  • After that, you need to retrieve the booking details using the manage booking service. First, Enter the following information:
    • Your last name
    • Your booking code
  • Further, click the “Manage my booking” option and continue to select the cancel flight service.
  • Follow the prompts on the screen to select your flight and cancel it
  • If you booked an Iberia flight through a third party such as a travel agency or online website, you need to contact them directly.
  • After the cancellation of the flight booking, you will receive a confirmation email.
  • This email will inform you that all flights in the reservation have been canceled.
  • Furthermore, based on the Iberia Cancellation Policy, the airline will credit the refundable amount to the account.
  • This will depend on the fare type and cancellation time.
  • Besides, you will receive the refund in the account that you used to purchase the ticket, or converted it into a flight voucher for future use.

How To Cancel An Iberia Flight Offline?

Passengers can talk to someone at Iberia by dialing the customer assistance number to cancel their reservation. Or, they can discontinue their booking at the airport service kiosk. 

Method 1: Cancel Your Flight Via A Phone Call

Contact Iberia customer service by dialing 1 (800) 772-4642 to cancel your booking with live assistance.

  • Initially, dial the Iberia phone number to get in touch with a real person who will cancel your booking.
  • After that, the IVR will direct you to an agent qualified for your cancellation request.
  • While waiting for your turn to connect, gather details such as booking ticket ID, booking date, passenger’s last name, and other necessary information.
  • Next, inform them that you have a cancellation/ booking flight request.
  • Your request will undergo a verification process, and the agent will inform you of the necessary fee for cancellation if any.
  • Canceling an award ticket is similar to the rest of the tickets.
  • Lastly, follow the payment prompts, and experts will discontinue your journey.

Cancel a flight with Iberia under the 24-hour risk-free period to avoid the $200 to $500 cancellation fee. Applicable refunds/ credits will be processed by the end of 20 business days. You will soon receive a confirmation email after your request is executed.

Method 2: You Cancelled Your Iberia Flight At Airport

If you have already arrived at the airport and now you no longer wish to continue your journey with Iberia, you can cancel your booking there. Kindly enter the airport and look for Iberia’s airport kiosk.

Don’t check in for your flight if you have decided to discontinue your journey. Gather your documents and details, having a booking ID and your last name. Visit the airport office of the air carrier and talk to the official about your flight’s cancellation. Also, produce the documents, and they will inform you of any applicable service/ cancellation fee. After cancellation, you will receive a confirmation email as well.

Iberia Cancellation Policy due to Death

We hope everyone stays healthy and fine as long as they can. However, life and death are not in our hands and can happen anytime. And Iberia Air totally understands this issue. Therefore, if you had to cancel your Iberia Booking in the event of death, you can get a full refund on your flight. You can get the full reimbursement after providing the original death certificate and a copy of your Family book to the airline. This stands only in case of the death of the person who is a close relative, child, parents, in-law, or spouse of the ticketed passenger. So, if you have this request you can directly contact Iberia to handle it properly. However, if the ticket was booked via an agent you need to speak directly with the agent.

Iberia Cancellation policy always states that you may abide by the specified rules as long as you wish to continue with the better services. Therefore, read all the related data clearly before you cancel the flight.

Iberia Airlines Cancellation Fee & Charges

The Iberia Airlines Cancellation Policy fee depends upon your fare category, route, distance, origin/ arrival destination, and time left for the flight’s departure. Refer to this table for more clarity on charges:

Time Left For Flight’s DepartureApplicable Fee
Canceling reservation within 24 hours of booking when it was bought more than 7 days ahead of departureNo fee for/ to USA flights
When Iberia flight was canceled 24 hours after purchase$100-$500
24 hours are left for flight’s departure$100-$400

Before individuals get their Iberia flight canceled, they can check the terms & conditions available at the bottom of their booking confirmation email. It will help them understand the cancellation & refund on their reservation.

Iberia Airlines Refund Policy

Passengers must fill out the online Iberia refund request form when the airline doesn’t process their refund in due time after cancellation.

Iberia Airlines’ cancellation policy states that your refund amount depends upon the time left for the flight’s departure. Here are the refund policy details:

  • Upon stopping your journey, as per Iberia Airlines’ 24-hour cancellation policy, you will receive the full amount as a refund in the original form of payment.
  • After the risk-free period is over, you must pay the cancellation fee to receive a refund partially in any form.
  • If the air carrier canceled the Iberia flight, you would receive your full ticket amount in credits/ original payment.
  • Reservations eligible for refund will get it back within 7-20 business days on the same payment method from which the passenger booked their flight.

Is Iberia not giving refunds? Kindly speak to someone at Iberia to know your refund eligibility and the right method of receiving your reservation amount.

Iberia Cancellation Policy FAQs

Does Iberia have a 24 hour cancellation policy?

As per rules formulated by the US Department of Transportation, Iberia has a 24-hour rule for all flights that originate or arrive in the USA. You can cancel your booking without a fee within 24 hours of your purchase, provided you’ve bought it at least 7 days before its departure.

What is Iberia’s cancellation policy?

The 24 hour cancellation rule lets you cancel a booking on the same day of purchase without any cancellation fee. However, its departure must be away by equal to or more than 7 days away at the time of Iberia flight ticket purchase.

How long does it take to get a refund from Iberia Airlines?

Iberia Airlines usually processes refund requests within 7-10 business days after your refund request is accepted successfully. Your money will get refunded to the original form of payment. If you’ve booked the ticket using a gift card/ travel credits, they will be reinstated to your account.

How do I speak to someone in Iberia?

To speak to someone at Iberia live customer service, you can dial +1-860-374-7617 or 1 (800) 772-4642. The real executives of Iberia airlines will connect with you and cancel your flight after informing you of all the associated risks.

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