Aeromexico cancellation policy

Cancel Your Aeromexico Flights Without a Hassle +1-860-734-5495

Life is uncertain, and it does not go according to you. Sometimes you may have to change your plans due to the emergencies. Same is the case with travel plans; passengers may have to cancel their travel plans owing to some unavoidable circumstances. If you are not sure that you will fly to your destination after confirming your booking, then choose Aeromexico to travel to your final destination. The airline offers the very simple Aeromexico cancellation policy for its passengers’ convenience. 

The airline flies its flight to 88 different destinations with a fleet size of 69. Aeromexico Airlines is the flag carrier airline of Mexico. Mexico city is its main hub and base. You will not be disappointed with the airline as it offers some incredible services to its passengers. Canceling a flight ticket has also become easy with this airline. If you are thinking of canceling your reservations, then check out the complete details about the airline’s cancellation policy.

Stay worry-free with the cancellation policy of the airline

Like every other airline, Aeromexico also offers a 24-hour cancellation policy to its passengers. If any individual wants to cancel a flight ticket due to any unforeseen situation, then he/she can do it any time before the departure of the flight. There are certain conditions that you must go through before proceeding with the flight cancellation. Here are a few pointers that every passenger must know.

  • The cancellation policy of the airline is applicable to only those Aeromexico Booking which is made online or through the reservation center of the airline.
  • If you have made reservations and now you want to cancel it within 24 hours of booking, then you will not have to pay any cancellation charges. 
  • Flight cancellation is free in the above case only if you have booked a flight ticket at least seven days or more prior to the scheduled departure of the flight.
  • Flight cancellation completely depends upon the fare type of the ticket you purchased. 
  • If anyone is canceling his/her ticket after crossing this time limit, then he/she will be penalized with a cancellation fee.
  • Seat charges will be deducted from your money if you cancel your purchase within 24 hours of the scheduled departure time of the flight. 
  • To cancel your reservation, go to the manage my trip section on the official site of the airline, or you can contact the reservation desk of Aeromexico Airlines. 

Check all these points of the Aeromexico cancellation policy and cancel existing reservations without any difficulty.

Cancellation fee chart of Aeromexico

Following are the cancellation fees and charges of the Aeromexico flight tickets.

  • Premier fare – refundable
  • Flexible fare – refundable
  • Comfort fare – non-refundable
  • AM+ fare – non-refundable
  • Classic fare – non-refundable
  • Basic fare – non-refundable

Check out the Aeromexico refund policy

Like the Aeromexico cancellation policy, the refund policy of the airline is easy to understand. You don’t have to put any extra effort to request a refund on your cancelled flight ticket. 

  • To avail of a full refund on your canceled flight ticket, make sure to cancel your booking within 24 hours of initial purchase. To get a full refund on this, you must have purchased a flight ticket at least a week or more before the scheduled departure of the flight. 
  • If you are making a cancellation after 24 hours of your booking, then the cancellation fee will be deducted from your payment. The remaining amount will be credited back to you. 
  • To request a refund, you have to fill an online submission form on the airline’s official site.
  • You will receive your refund within 7 to 20 business days, totally depending upon the mode of payment.
  • Your refund will be credited in the original form of your payment. 
  • If you will not show up at the airport without any cancellation, then no refund will be generated from the airline. 

This is all about the Aeromexico cancellation refund policy. Read all the points carefully and claim your refund if you are eligible for it. 

Aeromexico Customer Service Number

Taiwan+1-860-734-5495

  Country Phone Number
Johannesburg+1-860-734-5495
Seoul(822) 754-6336
Israel+972 3- 560 (1616)
 Jakarta
+52 55 (5133)-4027
Kuala Lumpur+(52 55) 5133-4027
Singapur52 55- 5133-4027
La Paz+591- 2 27-97068
 SAO Paulo 0800 891 (7512)
Ecuador+ 593 2 {333}2215
Lima+0800 767 50)
Panama+52 55 {5133}-{4027}

How to cancel Aeromexico reservations?

There are two ways to do it, which are mentioned below.

Aeromexico Official website

If you wish to cancel your current reservation with the airline, then follow some simple steps on the airline’s official site and you are done.

  • Open the Aeromexico official site, and click on the “Manage booking” option on its homepage.
  • After this, click on the “My trips” option and proceed further.
  • You have to fill your last name and booking reference ID in the required fields. 
  • Now, click on the “Find” button to retrieve your booking.
  • Click on the booking you wish to cancel and make a click on the “Cancel booking” tab.
  • Follow the on-screen prompts to confirm your cancellation. 
  • Once your cancellation process is completed, the airline will send an e-mail to you notifying the same. 

Aeromexico reservation centre

Get in touch with the representatives of the airline through the reservation centre of the airline to cancel your booking. The agents are available round the clock to help its passengers. Share all your details with them and they will find your reservation and cancel it. You can reach out to the agents even at odd hours without giving a second thought. 

Read all the information to know about the Aeromexico cancellation policy in detail. 

How to initiate an Aeromexico Airlines Refund request?

To obtain a refund from Aeromexico, firstly, you need to know the Aeromexico refund policy. Next, you may have a fare that is eligible for a refund. Most importantly, your ticket cancellation should be within the given flight limits.

Moreover, the Aeromexico refund request form is only filled by the ARC accredited travel agents. So, if you booked your flight with the help of such agencies, you will request a refund and obtain it after 12 months from the date of submission. The Aeromexico refund departments will process this request and send you an appropriate response. 

If the passengers purchased tickets after 11 January 2021, you need to follow these guidelines:

  • Suppose, your flight route is international, this 12-month refund is allowed.
  • If the flight is domestic, it is not applicable for Basic, AM Plus, Premier J&D, and classic fares. However, eligible for EMD to Flexible and Premier J&y fares.
  • You must have canceled your flight itinerary at the time of the refund request.

After you have completed the cancelation, move over the form filling. You need to first provide the reason for cancellation of flights, ARC details, Flight’s PNR, and passenger’s first and last name. You also need to specify the original ticketing date and the ticket number. Then submit this form to receive a refund after the airline thoroughly processes your information.

Suppose you do not wish to go through this much hassle or fly soon after a few days. You can use the Aeromexico Change flight service to enjoy the rescheduled flight. This way, you need not wait for much longer to fly and find a suitable seat on the new plane within some days when it’s convenient to fly.

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