Have your plans altered suddenly, and now you have to change/ cancel your bookings? With the Air France refund policy, you can ask for money back against your reservations from the airline. You will get a refund through travel vouchers for future bookings regardless of your ticket fare.
Also, when you cancel a booking within 24 hours of a reservation for purchases 7 or more days before departure, you will receive a 100% refund from Air France. After this period, you may receive the money back after deductions.
Read below and learn when and how you can seek a refund against your Air France reservations.
Air France Refund Policy : Terms & Conditions
Even though any passenger can request a refund for an Air France ticket, there are certain restrictions that you must know to avoid disappointment later.
Read and learn what are the rules for asking for refunds from Air France Airlines:
- Firstly, you can get a 100% refund on the original payment only when the booking is equal to or more than a week from the departure date.
- Also, you will get the status of your flight ticket only after Air France has calculated the charges as per the remaining time to departure.
- Besides, you will receive payment back to your credit card if the passenger or a family member has died. However, it is subject to documentary evidence.
- When you exceed the risk-free window of 24 hours for cancellation, they will only provide a refund after deductions or in the form of credits.
- Future travel vouchers received against Air France money-back requests can be used only for future travel with these airlines.
Lastly, if you cancel a part of the flight, you will only get a refund against the partial ticket. Also, some deductions might apply.
Steps to Claim Air France Refund Online:
Passengers must fill out the refund form on Air France from the website if they haven’t received the credits or refund in the original form of payment.
Steps to ask for a refund from Air France:
- Firstly, check out the official website of Air France and go to the MY Bookings option.
- After that, enter details to identify your ticket. For example, fill in your confirmation number, first name, and last name.
- When your reservation information comes up, verify all the details and select the ticket for which you wish to get the refund.
- Next, click the “Request refund” on the portal near your ticket option.
- Finally, verify the voucher value against the ticket and click submit.
Travelers will get the status of the refund of the Air France flight on their email ID, and your query will be resolved.
Steps to claim Air France Refund Offline:
In offline method you can dial the phone number 800-237-2747 to know the processing time of your refund request and track it on the system. Wait for the IVR to respond, and they will soon connect you with a live representative.
- Firstly, dial the phone number mentioned above and wait for your turn.
- If you wish to change your flight with Air France, keep the details for an alternative flight ready.
- Once you are connected with the Air France travel expert, inform them of your reason for cancellation.
They will consider your request and let them know if you are eligible for a refund or not. Also, Air France will provide you with the tracking ID to check the refund processing time.
How Long Does It Take To Get Refund From Air France?
Air France takes 7-15 business days to process refund requests for flight tickets. However, for any third party or travel agent bookings, you need to contact the provider, as Air France couldn’t help you in this case.
The Refund time may extend further during peak travel seasons, such as Christmas and Halloween. Hence, processing your refund on the French flight ticket request will take several weeks. When you’ve followed the 24-hour risk-free policy, the 100% refund will be available in the original form of payment within 7- 15 business days.
How Do I Get A Refund On My Air France Voucher?
The Air France Vouchers are non-refundable. However, you can use them again by requesting a refund from the My bookings tab on the official homepage. When you redeem a voucher with flight bookings, you will get the voucher credits back upon canceling that ticket.
Frequently Asked Questions
Can I get a refund with Air France?
Yes. Passengers can cancel their flight regardless of the travel class and ask for a future travel voucher in exchange for the ticket fare. These vouchers are valid for up to one year from their date of issue.
How much does it cost to cancel a flight with Air France?
Flyers will have to pay anywhere between $100- $500 as the cancellation fee if they don’t cancel the booking within 24 hours of purchase. One can claim benefits of the refund policy within 24 hours.
How do I contact Air France customer service?
You can visit the airline’s official website or dial 800-237-2747 for an refund status check. Otherwise, you can claim the refund on similar platforms. Eligible requests are processed within 7-20 business days.
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