Volaris Cancellation Policy

Volaris Airline Cancellation and Refund Policy

Are you facing a sudden situation that is urging you to cancel your flight booking? Did you just make a reservation with Volaris Airlines, and now you have to cancel your plan? Shoo, your worries away! Just rest assured, The Volaris cancellation policy allows you to cancel your bookings without any hassles. Moreover, it even allows the passengers to make refund requests for their canceled bookings. If you wish to cancel your flights before departure, you can read more and find out several ways to do so.

Being Mexico’s domestic airline, Volaris Airlines serves an extensive range of flights to several major destinations. The airline has made a huge name in terms of excellent customer services and benefits. If you are looking forward to canceling your Volaris airlines Booking, you can read more and find out about it in detail.

Volaris Cancellation Policy 24 Hours Rule

As per the 24 hours Volaris Cancellation Policy, you can Volaris flight and get a 100% refund in the original payment mode. However, your booking must follow these rules:

  • Firstly, this rule is applicable on flights to and from the United States of America only.
  • Also, the individual must cancel the booking within 24 hours of purchase.
  • Besides, this is applicable only on purchases from the official website, mobile app, or customer service of Volaris Airlines.
  • The refund would be available only when you cancel your booking from Volaris official sources.
  • Lastly, this rule applies only when you have bought the ticket atleast 7 days before the flight’s departure.

The 24-hour cancellation-free rule applies to all fare classes and is not restricted to any booking.

Volaris Flight Cancellation Policy Terms & Conditions

When you cancel your Volaris flight, you must learn the guidelines that determine how your ticket will get canceled. Also, passengers get to know if their booking has refund rights or not. Hence, take a note of the rules of cancellation to ensure your benefit:

  • For a domestic flight set to depart within 24 hours of booking the ticket, cancel your flight at least 3 hours before departure by customer service at 8607345495 or +11 855 VOLARIS (8652747). Also, you must not have checked in for your flight.
  • Otherwise, the passengers must notify Volaris of flight cancellation within 24 hours of purchase to receive any refund. However, the person must not have checked in for their flight either online or physically at the airport.
  • Volaris will cancel the complete booking upon request, and there is no provision for compensating one leg/ a part of flight with Volaris.
  • The Volaris Cancellation Policy international flights rule suggests that you must notify the airlines at least 7 days before departure to receive any refund.
  • When 24 hours have passed to your booking, you need to pay a cancellation fee to revoke your booking.

Under exceptional circumstances, you may not have to pay a fee to cancel your flight with the airline. Kindly talk to someone at Volaris to know more about such exceptions.

Volaris Cancellation Policy COVID

If your Volaris booking was affected due to COVID, you could cancel or change your flight under some circumstances. Subject to documentary proof, you won’t be charged any cancellation or change flight fee. However, you still have to pay the difference in fare. As per the official Volaris website, you will be issued travel credits for future bookings with Volaris at no additional cost.

Can I Cancel my flight and get a full refund?

Yes, you can cancel your flight with Volaris Airlines without any issue. The airline allows the passengers to cancel their flights before departure and get their money back. They just need to visit the online website for Volaris Airlines or call their customer service representatives. And for the rest, can solely rely on the airline. There is a refund request form for passengers who are eligible for a refund. Once they fill out this form, they can obtain refunds from Volaris Airlines. 

Besides, the Volaris flight cancellation policy states that if the passengers cancel their flights within 24 hours of the initial booking, they won’t be charged any fee. They can simply cancel their flights without a penalty. However, they must ensure that their flight is not scheduled to depart in less than a week. If the customers cancel their flights past this time, they will not get any refund from Volaris Airlines.

Furthermore, if the passengers cancel their flights for some unpreventable issues, the airline allows them to get a new reservation. Volaris Airlines provide this facility as a form of compensation to get the next flight. But this is only available when Volaris Airlines itself cancels the flights.

How do I Cancel Volaris Flight Tickets?

Do you need to know how you can cancel a Volaris Reservation? Well, Volaris ticket cancellation policy allows the passengers to cancel their flights within 24 hours for a full refund without any cancellation charge. This refund is generally transferred to their original form of payment within the pre-determined time.

However, if customers cancel their flights only a few hours prior to the departure, the airline will ask for a penalty. This will be the cancellation charge that is carried out based on the airline fare rules.

For instance, if you are entitled to a refund, the airline will process it within 7 to 10 working days. You’ll receive the amount on your original payment form, and the airline will also notify you via email.

Steps to Cancel a Volaris Flight Online

  • Firstly, visit the official website of Volaris Airlines. Or, you can type https://mytrips.volaris.com/ in the search bar of your web browser to access my trips section.
  • Next, submit your ticket reservation code with the last name as per your ticket in the required fields.
  • You will see the Volaris Change flight or Cancel option on this page after accessing your itinerary.
  • Now, click on the Cancel button.
  • If you need a refund, you must be eligible for it and also have to fill out the refund request form online on the next page.
  • Finally, pay the penalties or change fee if you choose to change the flight and continue.

At last, you’ll receive the email declaring your flight cancellation from Volaris Airlines as soon as it is canceled at their end. However, if you do not receive an email, feel free to contact the airline’s live representative for effective help. They are available 24/7 to provide you with a better experience.

How Do I Cancel My Volaris Flight At The Airport?

As per the Volaris flight cancellation policy, you can also cancel your booking at the airport office of the airlines. This method is helpful when you no longer wish to continue your connecting flight, or you are facing delays.

Once you arrive at the service kiosk, kindly provide them with your last name and booking reference number for ticket identification at the airport. They will let you know if your reservation qualifies for change/ cancellation and how much refund you might receive.

You will also be notified of any Volaris service fee, if applicable. After they change flight/ cancel the booking, you will receive a notification on the registered email ID, as per the regulations of policy.

Does Volaris Charge for Cancellation?

Most of the passengers ought the Volaris cancellation policy refund after confirming the flight’s cancellation. However, they forget to check the exact service charge and other specific details. Let us tell you that if you cancel the flight that is scheduled to depart after a week, within 24 hours of the initial ticket purchase. You won’t have to pay any cancellation charges. But, if you are canceling a flight that is scheduled to depart within the next 24 hours or less, you need to pay a cancellation fee of 100 USD to 400 USD. This fee amount varies based on your route, cancellation time, and ticket fare type.

Furthermore, the airline also provides the passengers a privilege to request refunds after confirming the cancellations by filling out the refund request form online. But if the airline has canceled your flight and you missed the connecting flight due to it. The airline will rebook you on the next flight available based on their Volaris flight Cancellation policy. Thus, you can rest assured in any situation.

Volaris Cancellation Policy Fee

Volaris cancel flight after 24 hours policy suggests you have to pay the penalty against canceling your booking with the airlines. A part of your total booking amount will get deducted, and the rest of the money will be available as travel credit/cash amount depending upon your fare class, route, and distance traveled by flight. 

After the risk-free period of 24 hours is over, you may be charged the following amount as a cancellation fee against your Volaris reservation: 

  • Less than 24 hours left for flight’s departure: $100 – $500 as cancellation fee.
  • After 24 hours of booking the flight :$ 100- $400 fee for revoking the journey.

Kindly get in touch with a live representative at Volaris to know more about the cancellation charges applicable to your booking. Otherwise, go for the online method and note the fee during checkout.

What Happens if I Cancel a non-refundable flight?

Volaris Airlines requires you to cancel your non-refundable flights before their scheduled departure. If you wish to get a refund for them, you must cancel within 24 hours of the initial purchase. Moreover, the flight’s scheduled departure should be after seven days or more. The Volaris cancellation policy will entitle you to a refund in the form of future travel credit for your non-refundable flights. This amount is credited after the deduction of the cancellation charge from your original booking fare. 

Besides, as long as you have a refundable ticket and you cancel your flight at least two hours prior to the departure, you can receive a full refund of the original form of payment. The customer service team at volaris sends you the refund amount within 7-10 business days. So, feel free to use Volaris Services whenever you need it.

Frequently Asked Questions

Does Volaris have free cancellation?

Every passenger has the right to cancel their domestic flight to receive a refund by informing Volaris customer service in advance. Cancel the booking within 24 hours of ticket purchase, and do not check in for your flight. Otherwise, no refund would be applicable.

How much does it cost to change a return flight Volaris?

With Volaris change flight policy, you can modify your ticket by paying anywhere between $100-$400, depending upon your fare type. Also, if you book a flight with a higher cost, you are liable to pay the fare difference. Also, the paid travel-add ones won’t transfer automatically.

How long does it take to get a refund from Volaris?

The processing time to get a refund after you cancel your Volaris flight depends upon the original mode of payment. For credit/ debit card purchases, you will receive a refund within 7 working days. For any other method of payment, you will receive a refund within 20 working days.

What are Volaris customer service hours?

The main Volaris customer assistance is available 24/7 for 365 days by dialing 8607345495 or +11 855 VOLARIS (8652747). However, to talk to a local representative, you have to call them during their fixed working hours, Monday to Friday, from 08:00 AM to 5:00 PM.

How do I cancel a flight on Volaris App?

Kindly go to the cancel flight tab and enter ticket identification details, such as the passenger’s last name and reservation code. To get a full refund in the original form of payment, you must cancel your Volaris flight within 24 hours of booking and 7 days before departure. 

How do I request a refund from Volaris?

Kindly dial +8607345495 or +11 855 VOLARIS (8652747) to talk to someone at Volaris to raise a refund request. For online refund requests, you can visit the official website of the air carrier and fill out the refund request form available online.

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