How do I Speak to a Live Person at Korean Air?

Dial 1 (800) 438-5000 or 1 (860) 374-7617 to instantly get a human from Korean air 24 hour customer service. Live help is available 24/7 * 365 days.

If you travel by air frequently, you would already know the importance of functional customer service assistance. By learning how to speak to a real person at Korean Air, you can get critical help in times of need. The live representatives on the other side of the phone can assist you with all air journey problems you might face when flying with Korean Air.

How Do I Talk To Someone From Korean Air Customer Service By Phone?

Dial Korean Air phone number 1 (800) 438-5000 (USA) to connect with a live assistant via phone call. Travelers can call 24/7 before their flight journey to get guidance for a service. After you dial, IVR will guide you till you get a human for help.

How Do I Contact Korean Airlines?

Travelers can contact live representatives via Korean air customer service chat, email ID, and social media handles. Explore different options to communicate with the customer assistance team if you can’t talk to them via phone:

  • Korean Air Chat: When you want to get a hold of a Korean air representative with an easy-to-use method of communication, live chats are your best option. You can visit the website’s contact us page and find a live chat icon in the bottom right corner.
  • Korean Airlines Email: You can send feedback or file a complaint before/ after your journey via a descriptive email. Using this mode of talking to someone at Korean Air allows you to explain your problems in detail without missing out on anything.
  • Korean Air Social Media: Passengers can connect with a human on Korean Airlines via tags or DMs via Facebook, Instagram, Twitter, and other social media platforms. For a fast and informal response, you can use these modes of communication and receive immediate help.

To speak to someone from the Korean Airlines customer assistance team and skip long waiting hours, dial 1 (860) 318-2831 and receive immediate help.

How Do I Talk To A Live Person At Korean Air Phone Number Service?

Travelers must call 1-800-438-5000 or 1 (860) 374-7617 and follow IVR guidelines to contact Korean Airlines representatives and seek 24/7 urgent assistance.

Follow the IVR guidelines below:

  • Firstly, dial the above-mentioned Korean Air Contact Number.
  • Press 1 and choose your language (English/ Korean/ Spanish etc.).
  • Next, Press 3 to check your flight’s status.
  • Dial 2 for baggage policy rules and charges.
  • Further, Dial 4 to receive cancellation policy details and file refund requests.
  • Press 6 to know different fare classes and upgrades to business class.
  • Also, Press 5 to check your PNR status (confirmed/ unconfirmed).
  • Dial 7 to repeat instructions (in case you missed them)
  • Lastly, Dial 8 to get hold of Korean Air representatives from the customer service team.

Dial 9 to speak to a live human and get immediate solutions to your booking, cancellation, or in-flight purchases regarding queries.

How Do I Email Korean Air?

Travelers uncomfortable with a one-on-one phone call must learn how to email Korean air. [email protected] is the official email that passengers can use to send detailed mail explaining their situation.

Follow these steps to send your complaint/ compliment to the Korean air customer service email:

  • Firstly, check out the official Korean Airlines website.
  • Further, visit the contact us button after you scroll to the end of the homepage.
  • Next, locate the email service option.
  • After that, explain your problem, booking ID, and other necessary details.
  • Also, don’t forget to attach your contact details to receive a call back from Korean Air.

You will receive a response from live humans at Korean Air within 48 hours. You can also use the service to file a complaint or obtain a Korean air flight schedule (in case of weather disruptions or national emergencies).

How Do I Speak To A Live Korean Air Representative?

Get Korean Airline customer service executives live on 1-800-438-5000 to ask questions regarding cancellations and bookings. Immediate help is available 24/7.

Follow the step-by-step method:

  • Firstly, visit the official homepage:
  • Further, locate the contact us web page.
  • Next, use the phone number mentioned above.
  • Otherwise, dial any other service-specific number.
  • The main number of the airline works 24/7 for major services.
  • Use the IVR response to find out your expertise.

Lastly, you will get in touch with the Korean Air human and get live assistance immediately.

Korean Air Customer Service Hours To Talk To A Representative

The Korean air customer service USA and other countries follow different working hours to resolve client complaints. Following is a list of working hours for Languages / Hours of customer assistance:


Domestic/ InternationalLanguage PrefrenceKorean Air Customer Service Hours
DomesticKorean/English07:00–19:00 every day
InternationalKorean07:00–22:00 every day
Japanese09:00–19:00 every day (Japan Standard Time)
Chinese08:00–19:00 every day (China Standard Time)


Language PrefrenceKorean Air Customer Service Hours
Japanese09:00–19:00 every day (Japan Standard Time)
Chinese08:00–19:00 every day (China Standard Time)

The above timings for Korean air contact are available for ticketing, reservation, cancellation, and other booking-related services and grievances redressal.

How Do I Contact Korean Air Customer Service?

 Passengers can find multiple Korean airline phone numbers specific to their country and region. If your flights are arriving to/ from the USA or other regions, you can use these numbers to resolve your query when you get in touch with a live executive.

Refer to this table to find the number that corresponds to your country:

RegionCountryKorean Airline Customer Service Number
AmericasUSA/ Canada1-800-438-5000
USA/ Canada (Speech Impaired) (Text/ Telephone)1-888-898-5525
Brazil (Speech Impaired) (Text/ Telephone)0800-7723645
KoreaSouth Korea1588-2001


NorthEast AsiaJapan0570-05-2001


Mainland China40065-88888 0532-8378-7024
Hong Kong2366-2001

To connect from anywhere worldwide, you can use the alternative phone number for Korean Air customer assistance 1 (860) 374-7617 and get live help.

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